Frequently Asked Questions

Questions list:

1. What is MaxDuplication?

We are a duplication company with offices based in the UK and on the continent. Our staff has a very large knowledge and experience in the CD media industry. We own our own machinery and do not commission work out to others.

2. Are there any hidden charges ?

No! the price you see is the price you pay.

3. How much is Delivery ?

ALL prices from us includes free delivery to one UK address.

4. What if I don't see what I'm looking for?

If you cannot see what you are looking for, please contact us.

5. How do I order?

1. Choose a product and get a quote. Click the Continue link to proceed to
the next step.

2. Next, you either order directly or have a quote emailed to you.
Immediate payment is requierd when placing your order.

3. Then you will need to send us your disc by post with any artwork you require.
    upload can be arranged by request. 

6. What type of files do you accept?

We normally accept PDF and JPG files but can also accept files of other types. Please contact us first.

7. How long will it take?

Duplication:

Products that do not require a printed case (Spindle, Envelope, Clam shell etc) we aim to despatch within 48 hours of receving your files.

Products with printed covers (Carton, Digipak, DVD case, Jewel case booklets) we aim to despatch within actual 7 days.

Replication:       Please allow 10-14 working days

8. How do we pay?

You can pay with Credit card, paypal, google checkout, cheque or bank transfer.

9. What if there's a problem with my order?

Contact us within 24 hours of receiving the order. If MaxDuplication has made an error, we will reprint your order.

Quality Guarantee

Our quality guarantee is our defining feature.
Quality Guarantee

Business Orders

We fully understand the business relationship and value your time.
Business Orders

Rush Printing

Last minute order? No time to waste? Let us take the stress off of your mind.
Rush Printing
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